Pick-and-Mix Menu of Services
We are often asked questions like ‘What services do you offer …?’ and ‘What if I only need a bit of support, like my letters transcribed?’
So we offer a Pick-and-Mix menu – you choose which services you want, and we build our support around you and your patients, based on your choices.
You may have someone who does a great job with your billing, but need a PA to do everything else, or you may already have a typist and don’t need letters formatted but need your diary managed and billing done.
Whatever it is you need, we will build the service around your requirements and only charge for the bespoke package we deliver for you and your patients.
Services we offer include:
- Named dedicated PA (not a call centre) with full cover of named PA if they are on leave
- Taking payment for consultations at the time of booking
- Telephone & email support; 8 hours a day, 5 days a week
- Speedy electronic billing to insurers
- Booking of appointments
- Booking of operations
- Booking consultation rooms / treatment rooms / theatre space
- Dictation transcription (1-24 hour turnaround)
- Letter editing and sending
- Diary management
- Chasing of results and tests
- Weekly debt chasing
- Maintenance of paper and electronic records
- Tax year summary for accounting purposes
- Medicolegal practice support
- IEP scan requests
Companies we interface with:
OK, so sign me up… what do I need to do now?
Decide what you need help with from the items above and call us to arrange the next step…
